Dear fellow Adventurers,
Xiao Yu have received numerous feedback from adventurers using network regarding experiencing lagging issues in the evening when playing games. Recognizing that this issue is not only happening with Revelation but also with many other games, Xiao Yu would like to share with you the following steps to address it:
Guidance:
USING PING-REDUCING SOFTWARE:
To minimize lagging issues, adventurers can use the following ping-reducing software:
DIRECT REPORTING TO THE NETWORK PROVIDER:
If the lagging issue persists, adventurers can directly report to network provider by following these steps:
- Detailed instructions on how to perform this: CLICK HERE
2. Capture the interface of the ping result
- Ensure to capture the complete ping result to provide accurate information.
3. Send the report directly to the network provider
- Send captured images and detailed information about the issue to Network Providers customer service for them to investigate and rectify promptly.
Hope that these instructions provided by Xiao Yu will help adventurers minimize lagging issues and have a better experience in Revelation
If you encounter any issues and need assistance, don't hesitate to reach out to Xiao Yu through following channels:
- Official Facebook page of Revelation: Infinity: CLICK HERE
- Official customer support page: CLICK HERE
From Xiao Yu with love~
